Privacy Policy
Last Updated: May 1, 2023
Aussie Wanderlust ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aussiewanderlust.com (the "Site") or use our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use the Site, and information from third parties.
1.1 Information You Provide to Us
- Personal Information: When you register for an account, sign up for our newsletter, complete a form, book a tour, or otherwise communicate with us, we may collect your name, email address, postal address, phone number, and other identifying information.
- Payment Information: If you make a purchase or booking through our Site, we collect payment information, including credit card details, billing address, and other payment-related information.
- Preferences and Travel Information: We may collect information about your travel preferences, dietary restrictions, medical conditions relevant to travel, passport information, and other details needed to customize your experience.
- Communication: When you communicate with us, we collect information about your communication and any information you choose to provide.
1.2 Information We Collect Automatically
- Usage Information: We collect information about how you use our Site, including the pages you visit, the time and duration of your visits, and the links you click.
- Device Information: We collect information about the device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: With your consent, we may collect information about your precise or approximate location as determined through data such as IP address.
- Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Site and services
- Process and complete transactions, and send you related information, including confirmations and receipts
- Communicate with you about our products, services, offers, promotions, and events
- Respond to your comments, questions, and requests, and provide customer service
- Personalize your experience on our Site and deliver content and product and service offerings relevant to your interests
- Monitor and analyze trends, usage, and activities in connection with our Site
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
3. Sharing of Information
We may share the information we collect in various ways, including:
- With Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- With Travel Partners: We may share your information with hotels, tour operators, transportation companies, and other travel partners to fulfill your bookings.
- For Legal Reasons: We may disclose information if we believe in good faith that disclosure is necessary to (a) comply with relevant laws or legal processes; (b) protect our rights, reputation, property, or the safety of us, our users, or others; (c) detect, investigate, and prevent fraud or other illegal activities.
- With Your Consent: We may share information with third parties when you consent to such sharing.
4. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing and updating your information
- Deleting your information
- Objecting to or restricting the processing of your information
- Data portability
- Withdrawing consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
5. Data Security
We implement appropriate technical and organizational measures to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. International Data Transfers
We may transfer the information we collect to countries other than the country in which the information was originally collected for the purposes described in this Privacy Policy. Those countries may not have the same data protection laws as the country in which you initially provided the information.
8. Children's Privacy
Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Aussie Wanderlust
42 Harbor View Road
Sydney, NSW 2000, Australia
Email: [email protected]
Phone: +61 2 3456 7890
Last Updated: May 1, 2023